Privacy Policy Effective Date: July 14, 2025

At Luv Junk, LLC (“we,” “us,” or “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website or services. When you interact with us—such as by booking a service, filling out a form, calling, emailing, or providing your phone number—we may collect personal information including your name, email address, phone number, service address, and payment details.

We may also collect information automatically through your browser or device, such as your IP address, browser type, and the pages you visit on our site, which helps us improve the performance and user experience of our website. We use the information you provide to deliver and complete junk removal services, process payments, send invoices and confirmations, respond to inquiries, provide customer support, and communicate with you about your appointments. With your permission, we may also send promotional updates or special offers.

We also use information to improve our website, marketing, and operations. We do not sell or rent your personal information to third parties. The information you provide may be shared only with trusted service providers—such as payment processors, hosting providers, or customer support platforms—who help us operate our business, and with legal authorities if required to comply with the law, protect our rights, or prevent fraud.

We will never share your personal information with unaffiliated third parties for their own marketing purposes. If you provide your mobile phone number, we may send you SMS or text messages related to your service, including appointment confirmations or reminders. SMS consent is not shared with third parties or affiliates. You may opt out of receiving these messages at any time by replying “STOP.”

We take reasonable measures to safeguard your personal information from unauthorized access or disclosure, but please note that no method of transmitting or storing information online is completely secure. You may update or correct your personal information at any time by contacting us. You may also opt out of marketing emails by clicking “unsubscribe” or stop receiving SMS/texts by replying “STOP.”

Our website may include links to other websites that we do not control, and we are not responsible for their privacy practices. We may update this Privacy Policy from time to time, and any changes will be posted here with a new effective date. If you have questions about this Privacy Policy or how we handle your information, please contact us at info@luvjunk.com or by mail at our office in Salt Lake City, Utah.